Privacy Policy

Conarco Limited (“we”, “us” or “our”) are committed to protecting your privacy online. This Privacy Policy, together with the General Terms and Conditions explains how we will do this. Unless the context otherwise requires, definitions set out in the General Terms and Conditions apply in this Privacy Policy.

For the purposes of the Data Protection Act 1998, Conarco Limited, a company registered in England and Wales under number 02127980, whose registered office is at 15 Carlisle Road, Colindale, London NW9 0HD.

What information do we collect?

• On some parts of the Site you may be able to register as a Registered User, and if you choose to do so, we will ask for your name, email address, geographical address and other personal information.
• From time to time we will ask you for further information, for example if you make a purchase, enter a competition, add a Contribution to the Site or in order to complete survey. If you do order products through the Site, we may use your information to fulfil your order and may retain details of the transaction.
• If you contact us, make a compliant or report a problem with the Site or the Services, we may keep a record of all such correspondence.
• To notify you about changes to the Site, the Services or the User Agreement.
• We may also use cookies. For an explanation, see the section on cookies below.

Use of Cookies

Cookies are small files which many websites transfer to your hard disk. They can inform the website what pages you visit, and your preferences, which enable websites to provide you with a more personalised service. You can set your browser to refuse cookies, or to warn you before accepting them.

We use cookies, but most parts of the Site can be accessed even if your cookies are turned off. However you may find that there are parts of the Site which you cannot access if your cookies are turned off.

How do we use your information?

We use the information provided by you to help us understand more about how the Site is used, to improve the Site, and to send you information about us and products which we think may be of interest to you, both electronically or otherwise.

In the case of our competitions, your personal information will be used to enable us to verify you are a Registered User and to deliver personalised Content to you. Unless you have informed us that you do not wish to receive further information about our products or have not expressly consented to receiving further information about those of our affiliates and partners, we and they may send you direct mail.

When do we share information?

We do not sell your personal information to others.

We share such of your information with persons and entities who supply Services to us as may be necessary in order to enable us to provide the Services to you (including Suppliers).

We may also share your information with any member of our group of companies.

Our website is hosted by a third party, Memset Limited, but we agree with that third party that they will keep your information secure and not use it for other purposes.

If you sign up for Services that are managed or offered by other persons or entities, they will obtain your information.

A number of third party websites have links on the Site. If you link to their sites, they may collect information. Such sites are not within our control and are not covered by this Privacy Policy.

If we believe that your use of the Site is unlawful or damaging to others or is in breach of the User Agreement, we reserve the right to disclose the information we have obtained through the Site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

Where do we store your information?

We may transfer your information to destinations outside of the European Economic Area (“EEA”), for example where this is necessary in order for a Supplier to fulfil an order from you or process your payment. By submitting your information you agree to any such transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Please note that although we will do our best to protect your personal data, we cannot guarantee the security of your data when it is being transmitted by you to the Site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How can you access information held about you by us?

You are entitled under the Data Protection Act 1998 to access information held about you. Any access request may be subject to a small fee to meet our costs in complying with the same.

How can you contact us?

We will review this Privacy Policy in the light of comments we receive so please check the latest version. If you have any questions specifically about privacy please contact us at feedback@culturelabel.com.